General Terms and Conditions

1.     You may cancel your order at any time prior to your order being dispatched by emailing us at sales@glamprd.com ensuring that you quote your name, address and order reference number. We may set any limits on the amount of items purchased as we deem appropriate.

1.1   Where limitations on purchases are enforced, orders over and above that limit may be refunded or at our discretion the complete order may be cancelled.

1.2   Where there is limited availabilty for items they will remain available on the website until payment is cleared. No responsibility can be taken for items that sell out before a payment it cleared.

2.     Our fourteen (14) day returns policy: Without prejudice to your statutory legal rights which remain unaffected, we operate the following returns and refunds policies:

3.     Damaged or defective goods: in the unlikely event that you receive products which are damaged or defective, we shall, at our own option, either replace or repair any damaged or defective products (subject to availability), or refund to you the amount you paid for the products in question (including the postage and packing you were charged) conditional on you notifying us of the problem in writing at the address stated in the confirmation email within 21 working days of delivery of the products and that you return the products in the same condition that you received them;

 

3.1.   Our mistake: If items are not delivered due to a mistake on our part you will be completely refunded, or sent the package again (subject to availability) without extra charge; whichever you prefer.

 

3.2.   Your mistake: If items are not delivered because you gave us incorrect information, or because your post office was unable to deliver the package because there was no-one to receive it and/or no-one came to collect it from the sorting office, you will be refunded for the cost of the items, but not for the postage and packing. We can re-send the items (subject to availability) but you will have to pay the P&P charge again;

4.     We endeavour to ship orders as quickly as possible. Most orders will be sent within 2 days of ordering.

5.     Returns

5.1.   We understand that from time to time you may wish to return a product to us.

5.2.   We have created this 14-day returns policy to enable you to return products to us in appropriate circumstances.

5.3.   Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:

  • We receive the returned product within 14 days following the date of purchase of the product;         

  • The returned product is in the same condition as when despatched.

 

  1. Refunds

7.     We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy (including the original delivery charges and including the costs of returning the product to us – in the event of the product being faulty.).

  1. Improper returns

8.1.   Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):

  • We will not refund or exchange the product;

  • We may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product.

 

  1. Privacy Policy

  2. Our Privacy Policy was last updated and posted on 30th January, 2022. It governs the privacy terms of our website, located at https://www.glamprd.com. Any capitalised terms not defined in our Privacy Policy, have the meaning as specified in our Terms of Service.

  3. Your Privacy

  4. Glamp Rd Records follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalised. These terms have meanings as described in the Definitions section below.

  5. Definitions

    • "Non Personal Information" is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.

    • "Personally Identifiable Information" is non-public information that is personally identifiable to you and obtained in order for us to provide you within our Website. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.

  6. Information We Collect

    • Generally you control the amount and type of information you provide to us when using our Website.

    • As a Visitor, you can browse our website to find out more about our Website. You are not required to provide us with any Personally Identifiable Information as a Visitor.

  7. Computer Information Collected

    • When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered Non Personal Information. We also collect the following:

  8. Cookies

    • Our Website uses "Cookies" to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

  9. Automatic Information

    • We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you're headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

  10. How We Use Your Information

    • We use the information we receive from you as follows:

      • Customizing Our Website

        • We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website.

      • Sharing Information with Affiliates and Other Third Parties

        • We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.

      • Data Aggregation

        • We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service as well as for use or resale to others. At no time is your Personally Identifiable Information included in such data aggregations.

      • Legally Required Releases of Information

        • We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of Glamp Rd Records, our Users, employees, and affiliates.

      • Links to Other Websites

        • Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

  1. Privacy Policy Updates

    • We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the "Last Updated" date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

  2. Questions about Our Privacy Practices or This Privacy Policy

    • If you have any questions about our Privacy Practices or this Policy, please contact us.

Some images or content used on the website may be sourced for Informational Purposes under Fair Use. As such, in some cases the images or content may not represent the final product.

In all instances images on this site are subject to copyright

Email: sales@glamprd.com